Privacy Policy
Last updated 19/4/2024
Please ensure that you read this Privacy Policy carefully when viewing or using this Service. By clicking the 'join' / 'register' or similarly worded button on the bottom of the registration form on this website homepage you confirm you have read and agree to the practices described in this Privacy Policy.
1. What information do we collect (including cookies)?
We may collect and store information that you enter onto this website or mobile version of the site, or provide to us in another way. This includes personally identifiable information, such as your name, address, email, telephone / mobile number, and if you transact with us, financial information (which is securely stored and held by our PCI compliant payment service provider). You may also provide us with other information about you such as your interests, gender, age and other demographic information such as your town or city.
In addition, this Service automatically collects anonymous information about users such as their Internet Protocol address, as well as statistics about how users navigate and use the Service. We also collect information obtained via site 'cookies'.
For more information about cookies and the purposes for which we use them, please visit our Cookie Policy
2. How do we use this information?
Subject to the terms set out in the Terms and Conditions, we and any agents, will use the information supplied by you (including without limitation information of a personal and sensitive nature) for the purposes of
delivering our products and services and managing our business
managing your member account and providing you with customer support and associated administrative functions
providing you via email and mobile communications with service related information, promotions, special offers, plus other marketing information, related products or websites we believe may be of interest to you
performing website, mobile and ad tracking analytics
undertaking research and analysis about your use of, or interest in, our product, services or content offered by us or others
implementing or enforcing any rights in our Terms and Conditions
We may undertake these data functions or use a third party supplier on our behalf, who is obligated to use your personal information only to perform the services for us.
3. With whom do we share this information?
Your personal information may be shared and processed by us and our associated agents. Each entity authorised to process your personal information will do so in accordance with this Privacy Policy and shall use reasonable endeavours to comply with their obligations and responsibilities. Your personal information will not be disclosed to local authorities or other governmental agencies unless as required by law or other binding regulations.
4. Where is this information processed?
The personal information collected on this website may be stored and processed in any other country in which we or our associated agents or customers maintain facilities. You acknowledge and agree that your personal information may be transferred outside of the country in which you live and in providing such personal information you give your legal consent to any such transfer.
5. Information you provide about yourself
This Privacy Policy only affects the use and disclosure of personal and other information we collect from you. In using the Service you may decide to post information about yourself and others and communicate with others or upload content which may include personally identifiable information, such as photographs or comments. Such user postings are governed by our Terms and Conditions. We may use automated decision making in regard to your personal data for some services and products and your user posting may appear on other services associated with the platform, or when searches are made on the subject of your posting. By disclosing personal information on a publicly viewable Service, such information becomes publicly visible and can be collected and used by others. We encourage you to exercise discretion and caution over any personal information you decide to post.
6. How we protect your information
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use, disclosure, unauthorised destruction or accidental loss. Unfortunately, no system can be completely secure and although we take steps to secure your personal information, we do not promise nor should you expect that your personal information, searches or other communications will always remain secure. Consequently we encourage you to take caution when disclosing your personal information.
7. How to access your information
If you have created a member account using our Service simply log into your account using your username and password and click on 'Profile'. You can then amend your personal information.
You may also delete your account at any time by following the instructions contained on the 'Membership' page. Even if you delete your account we may still retain certain information associated with your account for recordkeeping integrity requirements as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, protect the interests of other users or to take other actions as permitted by law.
An electronic copy of your personal information is also available for download by you on the 'Membership' page.
For further details please refer to our Data Retention Policy contained in the Terms and Conditions.
8. Age restriction policy
This Service is restricted to users over the age of 16 (or the Digital Age of Consent where 16 is not the age of consent). Furthermore, legislation imposes restrictions on commercial services, including ours. In compliance with these, we do not target our services to any persons under the age of 16 and any information we may receive from users we suspect to be under the age of 16 will be removed from our systems.
9. Email permissions and opting out
When you register, you consent to receive email messages from us. At any time you can choose to opt out from receiving messages. To restrict the frequency or to stop receiving emails from us, simply login using your username and password and go to the settings areas to amend your preferences. Using the Settings feature you can then manage your options to receive, restrict or stop promotional emails and message notifications.
You may also unsubscribe by clicking on the 'unsubscribe' link at the bottom of any email that you receive from us.
10. Membership Payment
Member subscription may not be assigned or transferred to any other person or entity. Members should contact us should there be a change to any of the following details: expiration date of any credit card used in connection with The Service; home or billing address or if there has been an apparent breach of security, such as loss, theft, or unauthorised disclosure or use of an ID or password. Until we are notified, by conventional mail, email or submitting a ticket to the Helpdesk, the Member will remain liable for any unauthorised use of the services.
In the event of a lost, stolen card or reported fraud, we will cooperate fully with any investigation by your issuing bank or law enforcement agency and will provide any data required which may include your personal information.
11. Changes to this Privacy Policy
This Privacy Policy may be amended by us from time to time at our sole discretion. These modifications will become effective once posted by us on the Website as indicated by the 'last updated date' at the start of this Privacy Policy. Your continued use of the Service after any such modifications constitutes your acceptance of the new Privacy Policy. If you do not agree with any modifications made in the new Privacy Policy then you must cease to use the Service with immediate effect.
Contact
Members can contact us via email, submitting a ticket or telephone.
